Services of technology and organizational consulting guaranteed by our experience and safeguard by our technical objectivity as company dedicated to multiplatform projects.

Consultancy based on:

• Viability study.

• Architecture definition.

• Planning.

• Requirements study / solution.

Services based on our collaborators technological and functional experience, that bring in the different projects specific Know-How and own methodologies.

The services of Know-How technological and functional are featured for: 

• Integration of experts in development teams.

• Contribution of technical knowledge.

• Contribution of functional experience.

• Teams flexibility.

• Contributions of standard methodologies and own ones.

• Contribution of work methodology and integration in teams.

Application and infrastructure outsourcing services:

• Applications Management and Infrastructure Management.

• Maintenance of Systems with corrective and evolutionary character according to Service level agreement.

For that Expectra acquires the following commitments with its clients:

• Quality improvement.

• Systems evolution.

• Effort profitability.

• Service responsibility.

We offer management services and turn key applications development with total commitment in cost and timing. According to this we provide own project pursuit methodology as well as we adapt to the standard of our clients.

Expectra is responsible for:

• Viability study and solutions consultancy.

• Analysis, Design and Programming of customized technological solutions.

• Integration of systems and Reconfiguration.

Technical assistance services through high qualified professionals both in defined Technology and in technical support and user assistance. Such services, led by Expectra Technology coordinators are associated to SLA (service level agreement) specify, set together with the client, adapted to their needs.

The technical services offered by Expectra are:

Applications Maintenance: 

• Corrective and evolutionary maintenance according to (SLA).

• Continuous improvement of the quality. Effort profitability.

• Service responsibility.

• Teleworking possibility.

Assistance services to Client:

• Management and exploitation of the established systems through a procedure definition and specialised personnel support.

User support Centre:

• Maintenance of the established systems through technical support in front of dysfunctions detected by the users.

We offer specialised technologic audit services in areas like software, hardware and communications. As company dedicated to services in different platforms, we safeguard the technologic objectivity and provide technical solutions guaranteed by our experience in the sector.

 
Our audit is mainly based in the following activities:

• Deep analysis of the current system situation.

• Detection of the critic and conflict points.

• Contingency plans definition.

• Proposals of improvement in organization and technology.